If you’re looking to return or exchange your order for whatever reason, we’re here to help!

We offer returns or exchanges within 10 days of receiving your order. You can return your product for exchange at your own cost.

Please note the following exceptions to our return and exchange policy:

Discounted items are final and cannot be returned or exchanged.

-Returned items must have tags still on and be returned in original packaging.

-Returned items must have no visible signs of wear or use.

-Returned wigs must be uncut and in original state (as purchased).

-To initiate a return or exchange, please complete the following steps:
Email us/ Contact Us (through form) with order number and query for exchange.

How long it takes to receive your refund, replacement product, or store credit?

-Any shipping fees the customer will need to pay.
-Any return restocking fees the customer will need to pay.